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Archives: FAQs

What is a latex allergy?

A “latex allergy” is an allergy to products made from natural rubber latex. It is an allergy to proteins originating from the rubber tree and still present in products made… View article

How do I select the right size?

Each product has specific sizing guidelines to help you choose an appropriate size. If you do not fit into the specified product size range, please contact customer service for further… View article

How do I change or cancel an order?

Please contact customer service directly as soon as possible with any alterations or cancellations to your order. Please note, certain exceptions apply: If a custom or special order has been… View article

How do I place an order?

Please contact customer service directly to place an order. We take orders via phone, fax and email. *Please note: Custom orders are not accepted via phone as a hard copy… View article

How do you wash your products?

We recommend hand washing all garments with a mild detergent (phosphorus free) and laying flat to dry. Do not use bleach. For washing instructions on a specific item, please view… View article

Do your products contain latex?

The majority of our products are latex-free, with the exception of some of the foot orthotics that are made out of natural rubber. For information please view the specific item… View article

How much do your products cost?

Anatech products are sold through medical facilities, pharmacies, orthopaedic or prosthetic outlets, home health care and sports stores. Depending on the outlet and your location the retail price will vary…. View article